Terms and Conditions

Welcome to Irene Stationery! By using our website and purchasing products from us, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using Irene Stationery’s website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Use of Our Website

  • You may use our website for lawful purposes only.
  • You are responsible for ensuring that any information you provide to us is accurate and up to date, including your contact details, delivery address, and payment information (where applicable).

3. Account Registration

  • While you can browse our website without an account, creating an account can help you track orders and save your preferences.
  • You must provide accurate information when registering an account, and you are responsible for maintaining the confidentiality of your account details.

4. Products and Pricing

  • All products available on Irene Stationery are subject to availability. We reserve the right to limit the quantity of items in stock or discontinue products at any time.
  • Prices for products are listed in the currency of the region you are purchasing from and are subject to change without notice.
  • We make every effort to ensure that the information provided on our website is accurate. However, we cannot guarantee that all product descriptions, pricing, or images are error-free. In the event of a mistake, we reserve the right to cancel or correct the order.

5. Orders and Payments

  • Irene Stationery only accepts cash on delivery (COD) as a payment method. By placing an order, you agree to pay the exact cash amount at the time of delivery.
  • Once your order is confirmed, we will send you a confirmation email. If the order cannot be fulfilled, we will notify you as soon as possible.
  • We reserve the right to refuse or cancel an order at any time.

6. Shipping and Delivery

  • Shipping is available worldwide. Delivery times and charges depend on your location.
  • You are responsible for providing accurate shipping information at checkout. If your order is returned due to an incorrect address, you may be responsible for additional shipping charges.
  • All deliveries are subject to customs inspections, and any applicable customs fees or duties are the responsibility of the customer.

7. Returns and Refunds

  • Irene Stationery accepts returns within 14 days of receiving your order. The item must be unused, in its original condition, and in the original packaging.
  • For more detailed information on how to return items, please review our Return & Refund Policy.
  • Refunds will be processed in the form of cash.

8. Cash on Delivery (COD)

  • Since we only offer cash on delivery (COD), you must have the exact cash amount available when your order is delivered.
  • If you are unable to pay at the time of delivery, the delivery will be cancelled.

9. Intellectual Property

  • All content on Irene Stationery’s website, including text, graphics, logos, images, and software, is owned by Irene Stationery or its licensors and is protected by intellectual property laws.
  • You are not permitted to copy, reproduce, or distribute any content from our website without prior written consent.

10. Privacy

  • We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our website, you agree to the terms of our privacy policy.

11. Limitation of Liability

  • Irene Stationery is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
  • We are not responsible for any damage or loss caused by the use of third-party websites, products, or services linked to our site.

12. Indemnification

You agree to indemnify and hold Irene Stationery, its affiliates, employees, and agents harmless from any claims, losses, damages, or expenses (including legal fees) arising out of your use of our website, violation of these Terms and Conditions, or infringement of any rights of third parties.

13. Modifications to Terms

  • Irene Stationery reserves the right to update or modify these Terms and Conditions at any time. 
  • By continuing to use our website after such changes, you agree to be bound by the revised terms.

14. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes will be subject to the exclusive jurisdiction of the courts.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us [email protected].